Frequently asked questions

Do you provide installation services for all products?

Yes. We are not just a shop; we are a team of professional technicians. We provide full installation services for satellite dishes, receivers, and security cameras across Riyadh, including homes, offices, and commercial buildings.

Can I subscribe to or renew BeIN Sports at your shop?

Absolutely. We specialize in BeIN Sports receivers. We can help you with the initial setup, installation, and activation of your subscription so you never miss a match.

Do you sell original remote controls?

Yes, we stock a wide variety of original and universal remote controls for all major television brands and satellite receivers. If you are looking for a specific model, visit our shop in An Nasim Al Gharbi.

Can I buy products directly from the website?

Our website serves as a digital catalog to showcase our current stock and services. To ensure you get the right equipment for your specific needs, we handle all sales and consultations in person at our physical shop or via WhatsApp.

Do you offer services for commercial businesses?

Yes. We have extensive experience designing and installing satellite systems and security camera networks for commercial shops, buildings, and large office spaces in Riyadh.

Everything you need to know about our products and professional satellite services.

Where is your shop located, and what are your hours?

We are located on Saad Ibn Abi Waqqas Street, An Nasim Al Gharbi, Riyadh. We are open [Saturday–Thursday, 9:00 AM – 10:00 PM]. You can find our exact location on the Google Map on our Contact Page.

My satellite signal is weak or cutting out. Can you fix it?

Yes, we specialize in signal troubleshooting. Our technicians use professional alignment tools to fix dish positioning, replace damaged LNBs, or upgrade old cabling to ensure a stable, high-definition signal even in bad weather.

Do you provide a warranty on your installation services?

Customer satisfaction is our priority. We stand by the quality of our work and provide a service guarantee on all professional installations. If you face any issues shortly after setup, our team will return to resolve it.

Can you install satellite systems in large residential buildings?

Yes. We provide Central Satellite System (SMATV) solutions for apartment complexes and villas, allowing multiple residents to access high-quality signals from a single dish setup.

Do the satellite dishes you sell withstand the heat and wind in Riyadh?

Absolutely. We stock high-quality, weather-resistant satellite dishes and mounting hardware specifically designed to endure the high temperatures and occasional sandstorms in the Riyadh region.

Can you help me set up 4K/UHD content on my new TV?

Yes. If you have a 4K television, we ensure your receiver and HDMI cabling are properly configured to deliver the highest possible resolution, especially for BeIN 4K sports channels.

Do I need an appointment for a home visit?

While we do our best to accommodate walk-ins at the shop, we recommend calling or messaging us on WhatsApp to schedule an installation. This ensures a technician is available to visit your location at a time that suits you best.